Features and BenefitsAccess to a gastrointestinal pathologistConsultation and case discussion are an important part of our comprehensive service. Pathologist call-back programYou can expect to be proactively contacted by one of our GI pathologists on any significant diagnosis. When you need to talk to an expert, we will be there to talk to you. Superior turn-around timeStandard 48-hour service; STAT case handling available upon request. Automatic notification of special handlingWhenever there is a change in the normal processing time, such as the addition of stains or an independent consultation, we will contact you with the updated case status. State-of-the-industry reportsCBLPath's reports offer photomicrographs and color coding to provide you with the easy-to-read information that enables prompt treatment decisions. Advanced report delivery servicesCBLPath provides a variety of reporting options including remote printer, autofax, overnight express and web-based solutions. Each report can be simultaneously sent to the referring physician, requesting physician and/or the facility in which the procedure was performed. Extensive insurance coverageWe have developed relationships with the major payors across the country that give us the ability to accept your specimens as an in-network provider. Highly experienced, local professional representativesOur representatives are your neighbors. They are highly experienced in medical office procedures and workflow. All are trained to be knowledgeable, attentive and indispensable. CBLPath is committed to continuing to set the industry standard for customer care as well as service. Our local account managers and centralized client services managers are ready to help. Centralized, lab-based client servicesOur client services representatives are co-located with the laboratory which allows for the close coordination of all services affecting your specimen. Rapid problem resolutionProblem resolution is of the highest priority. Our people, systems, training and technology are designed to ensure that any issues are immediately addressed and managed. Comprehensive physician and staff trainingYour local representative will provide the initial training and ongoing education that will simplify the use of CBLPath's services. |
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